Thursday 14 March 2013

PPR Document Validation error

This post explains the reason for following PPR Document validation error:

PPR Status: Failed Document Validation
Validation Error: Payment Profile on document is not compatible with payment format on document.

Cause of the error: This error occurs when the Payment Format assigned to the Payment Process Request  is different from the Payment Format assigned to Supplier Site.

How to fix the issue:
1. Make sure to use Payment Process Profile which has same Payment Format  as Supplier Site.
(Or)
2. Change the Payment Format on supplier site same as Payment Process Profile being used.

 
Process to update Payment Format for a Supplier Site:

Responsibility: Payables Super User
Navigation: Suppliers → Entry

Query the form with Supplier Name/Number.
1.  Click on Payment Details
2.  Click on Update Payment Details under Supplier Site
3.  Click on Payment Specifications Tab
4.  Update Payee Specified Payment Format

Payment Terms Defaulting Order

According to Order Management Defaulting Rules, system uses following hierarchy to default the Payment terms on Sales Order.

1. Sales Agreement Header
2. Customer Bill To (Invoice To)
3. Customer Shp To
4. Customer

This order can be changed by using following navigation.

1. Order Management responsibility->Setup->Rules->Defaulting
2. Query for Application : Order Management & Entity : Order Header
3. Select Attribute : Payment Term
4. Click on 'Defaulting Rules' button
5. Click on the Defaulting Condition which is Enabled
6. Under Default Sourcing Rules, you can find/change the hierarchy



Receivables uses the following hierarchy to determine the default payment terms, stopping when one is found:

customer Bill-To site level
customer address level
customer level
Transaction Type